Privacy Policy

Our website complies with a privacy policy that comes up with a set of instructions that educates the user about our strict privacy standards. Kindly be advised that we will be processing this information outside the EU/EEA to improve the process of collecting the data and using it for the right purpose.

Logo Design Xpert is committed to guaranteeing strict privacy of information shared by the customers. This is to assure you that the information that you will be sharing with us via this website will only be utilized for identification purposes and will be in compliance with this privacy notice.

Note that we reserve the right to upgrade the policy as per contemporary standards from time to time. In case you want to get access to our services, you have to agree to the policies. This notice is effective from October 18, 2023.

1. The Procedure For Gathering Data

We are entitled to get the following data from the user:

  • Name of the user
  • Contact Details (email address or phone number)
  • IP Address
  • Interests and Preferences
  • Information about your requests

After analyzing the data and its nature, we collect and acquire the information through several modes.

Collection of Information through identifiable resources:

  • Your personal information will be collected via online contact forms that will be a source through which our marketing and sales team will contact and correspond with you.
  • When you will provide us with your consent via email, service agreement, in-person meeting, call, newsletters, or events.
  • When you are in contact with a third party such as one of our clients or company will contact you and suggest our services to you.
  • Get your information via public resources that include websites, business directories, media publications, and social media.
  • We also collect information through the website’s use of cookies and other relatable technologies (you can get more information about it in the appropriate section of this privacy notice). Note that all the information that is collected via cookies or relatable technologies may be personally identifiable, Logo Design Xpert is entitled to receive depersonalized and accumulated information from us until you contact them directly via the website or through yourself. The information that you will be providing via the website will be matched with the request that you will be providing to us through the contact form.

Personally non-identifiable information:

  • Our technical or analytical way of gathering data or personal information is through a web browser, operating system, the time limit of using the page, screen resolution, device, and other activities that talk about your choice and preferences. This is a valuable approach to using cookies on a website, you can get more knowledge through the relevant section available in this privacy notice.

2. Reason For Information Collection

Once the information is collected through multiple resources, it is then updated in a CRM or other internal systems to proceed further. To get a better understanding of your requests and preferences, we get this information for the following purposes:

  • We will use your email address to send you promotional emails about new offers, discount rates, webinars, marketing material, and information that could be favorable for you.
  • To maintain proper internal records.
  • To improvise our way of offerings, products, and services for the customers.
  • To customize the website as per the latest needs and requirements of the audience.

Here is to inform you that we will be using your information occasionally to stay in contact with you for market research purposes. Feel free to reach us through mail or a phone call.

3. How Do We Legally Process Personal Information?

We have legal grounds for gathering and processing the personal information of users. It is related to EEA data subjects that usually include the following actions:

  • Your agreement is the basis for processing;
  • Legitimate standards are the basis for processing;
  • Contract fulfillment necessitates processing; and
  • Legal obligations require processing.

4. Retaining Your Data:

It is to inform you that we retain your personal information till the completion of the requested work. Once the work is completed, our team won’t delay in providing you back the information that was previously shared at the beginning of the process. We cannot estimate an accurate time of course, but once the course is completed, we guarantee to provide the information back to you on an immediate basis. However, it is to make you aware that in case of any issue, or to settle any dispute, we may have to hold back the information and this retention period will be necessary. In such case scenarios, the data will be safely gathered and kept until the request is closed.

5. Privacy And Security

We are dutiful towards the protection and safety of the user’s personal information. Rest assured, our team has executed high-standard administrative, technological, and physical safety precautions to protect and secure the data from threats and unauthorized parties. Therefore, we incorporate the latest tools and techniques to secure the data from the risk of alteration, fraud, cheating, abuse, unauthorized access, disclosure, and any other exploitation.

JotForm

We also use a contact form that is hosted by JotForm. You can visit the following link to check out more about the service:

JotForm Privacy Policy - https://www.jotform.com/privacy/

Details on how Jot Form safeguards the security of your data - https://www.jotform.com/security/

6. Access To Personal Information

We may transfer your information to third parties associated with our business, which may include our partners, vendors, marketing organizations, subsidiaries, and processors who are located globally which will in turn help our business to grow and boost the chance to expand our operations and promote our services.

7. Use Of Cookies

Cookies are an effective and interactive tool to collect information (not through proper registration) through your internet activity, browsing and internet surfing, domain name, time of visit, number of visits, and average time being given to a website or a page and how much time a viewer has viewed and visit your website.

As cookies are saved on your computer, this is how a website stores and collects information about your choices and preferences, which helps us to customize the service and the website as per your needs.

Most web browsers accept cookies automatically, but you can usually change your browser settings to reject them:

Most browsers accept the cookies automatically, however, you have the option to change the browser settings to prevent them from accepting cookies.

Please be aware that you might not be able to use the website to its fullest extent if you disable cookies.

Analytical Approach

Google Analytics

To keep a proper and authentic check and balance of user’s activity, we use a web analysis service which is Google Analytics. It is one of the smart ways to check how you navigate through the website. It includes your browsing history, the time you give to a page while visiting, your location by IP address, and other relatable activity that helps us assess your top preferences.

LeaderFeeder Tracker

Here comes another analytical tool which is LeaderFeeder Tracker. You can get information on the audience and how they interact on the website. It also helps you to track and aggregate information that includes the source and medium, page visited including the URL and length of visit, its duration with time and date.

HotJar

It is another analytical software that is used to give a comprehensive yet clear picture of a user’s browsing activity based on his interests, choices, and preferences. It also helps us to gather information about the potential audience and improve the overall experience of the user through it.

Advertising & Remarketing

Advertising & Remarketing

We also utilize Google Advertising Cookies and identifiers. It is used for two main reasons:

  • Google makes sure to display ads for the products and services throughout the internet only by the use of cookies. The major purpose of displaying advertisements is just to promote the product and service of all the businesses that utilize the resources of Google Adsense Network. You may also see ads from different brands or businesses while you browse through the Internet.
  • The information of the visitor can also be gathered through the logged-in information that is allowed by the user to the association to personalize adverts. It includes all the data that is present on the Internet about the activity of the user starting from his device till the conversion. Note that such data can easily be deleted via My Activity.

Facebook Pixel

We use Facebook Pixel as a performance detection tool. It helps us to monitor the effectiveness and efficiency of the advertisements. This tool of cookies works like a tracking code to gauge the performance level of the ads. It works once you log in to the information through a device that you use and the activities you perform on the website.

Facebook helps to improvise the process of ads that have been shown to the audience by excavating information gathered from the website or through the Facebook pixel. These are also considered as the main resources to assess the user’s performance on the website.

LinkedIn Tracking

This is another tracking application to check the conversion rate and gather information based on post-clicks, views, and activity till checkout. It helps to improve the remarketing efforts. This analytical feature is built on LinkedIn Insight Tag.

Universal Event Tracking

This form of tracking tool has been made and used to build Microsoft Advertising Reports about user behavior and performance. It also helps to monitor the conversion rate that takes place on the website from Bing Advertisements and use remarketing to attain potential audiences.

8. Transfer Of Personal Data To Third Parties

To help us manage our business, we collaborate with external partners and may use a variety of tactics. Landing pages, site analytics, purchase likelihood, predictions, behavioral targeting—including behavior-based automation series—and retargeting advertisements are a few of these.

We suggest that you review the privacy policies of the third-party companies we work with to find out how they may manage your data and use marketing methods. To check the privacy policies of the third parties that assist us in running our business, please visit the following websites:

Privacy Policy: https://mailchimp.com/legal/

We retain the right to report any activities that we are certain are illegal to law enforcement authorities. Your information may also be used against us if it is connected to actual or threatened harmful activity.

9. Other Connections

We have connections that link to valuable and value-adding websites. Note that once you click on one of these connected links and move to another website, we won’t have any control over the other websites. Due to this reason, we cannot guarantee the security or privacy of any information you share while visiting such websites. We request you stay cautious while visiting websites that are connected to our resources.

10. Transfer Of Data

It may happen that we will share your information collected through identifiable resources with the recipients who are residing in countries other than the one where it was originally collected. Those countries possess data protection laws. Given these facts, Logo Design Xpert guarantees that data processing will adhere to this privacy notice and all relevant legal requirements, including the GDPR and its regulations regarding cross-border data transfers.

11. Your Rights

You may be entitled to the following data protection rights, which are primarily important to EEA data subjects and vary depending on the nation in which you live:

access privileges. The individual who provides their data has the right to know if it is being processed and, if it is, to have access to it by GDPR Article 15 rules.

The capacity for correction. You have the right to request that any inaccurate information be corrected.

the right to be forgotten, or the right to erasure. In some situations, you have the right to request that your data be deleted. You have the option to revoke your consent if you have previously permitted us to use your personal information.

Right to processing limitation. You may ask to limit processing in certain situations while keeping the data.

Data transfer is a legal right. You are entitled to request that the personal information you gave to another controller be copied, transferred, or relocated.

the ability to protest. In some situations, you have the right to object to processing. the right to be excluded from decisions that are made exclusively by computer processing. the ability to file a complaint. You have the right to file a complaint with your local data protection authority or with the data protection authority where Logo Design Xpert is registered if you think the company is not processing your data by the guidelines provided here or with applicable EEA data protection laws, specifically GDPR.

12. Children’s Privacy

We encourage parents to teach their kids about internet privacy and appropriate usage of personal data. Without their parents' consent, children should never divulge any personal information, including their name, address, or phone number.

We consider a user to be a child if they are under thirteen. Our services are not available to children under the legal age limit in their country of origin. However, minimum ages vary by country (the standard in Europe is sixteen, therefore this is usually taken into consideration). We don't intentionally gather any personally identifying data about kids. We promptly remove from our systems any personal information that minors may have given us. If you are a parent or guardian and you are aware that your kid has given us personal information, please email us at the address shown in the following section.

13. General Information

You have the right, as outlined in Section 11, to access information about the personal data we have on you by the General Data Protection Regulation of the European Union or applicable Ukrainian law. GDPR as well as Ukrainian laws provide that requests that are manifestly irrational or baseless may incur a nominal cost when giving third parties access to personal data. Please email me if you would want a copy of the data that is kept on you.